Remote work employee

Employees on remote work

Silicon Republic predicts that by the year 2025, remote work will up crucial business rates enough to rival in-house or office work. Blueface, a Comcast business company, credits this anticipated future to current innovations on working from home and the output such delivered. Considering the cost savings and the potential growth transitioning might induce, this most probably will sound great to executives and business owners alike. But how would the people who will actually be working at home feel? Thanks to verified and reliable sources, we’ve gathered statistics on how employees perceive and process working from home. That said, here are the latest numbers on the employees’ take on remote work.

What are their work preferences?

The major age group of survey respondents and the workforce alike, millennials, have responded positively to the idea of working from home. 85% said they’d prefer to work remotely 100% of the time and half of such said they would be okay with telecommuting some of the time.

 

Dynamic Reception

Dynamic reception (Information retrieved from: https://www.flexjobs.com/blog/post/survey-changing-workplace-priorities-millennials/)

The older demographics also said they actively seek more flexibility and work from home options. According to a research done by AARP, as cited by The Fiscal Times, 74% of Gen. X employees wanted flexible schedules from their job, and 34% of them wanted to work from home.

Mothers, single and married alike, also enjoy work from home opportunities. It has been reported that over 50% of women sought to retire or chop up working hours after having their first child. For work at home moms, however, this was much less likely to occur – with only 25% giving thought to such options. Considering that 56% of women in the tech industry leave their jobs mid-career, offering more flexible and workable options will create a significant impact on the reduction of turnovers.

To summarize, a huge majority of the employee population responses displayed positive disposition towards working remotely. In fact, according to Workforce Futures, 83% of white collar workers have reported they don’t feel the need for an office to work and be productive.

What are the benefits they enjoy?

Majority of employees have reportedly rated saving money as the top benefit of working from home on their end. While businesses save up on rent and utilities for office facilities, workers have also enjoyed saving up from the money office employees would normally spend on transportation, store-bought food, and the ghastly costs of required socialization.

To add to that, employees have also listed carbon footprint reduction as a much coveted benefit. With less commute, there is also much less contribution to dangerous greenhouse gas emissions.

Last but not the least, among the top three benefits employees desire was remote work itself. For much of the respondents, being able to work from the comfort of their own homes was a perk in itself. According to a study by Softchoice, 74% of North American office workers reported they would change jobs in preference of a work from home policy. 

 

 
What struggles do they need help with?

Although 16% of global businesses operating fully remotely, 40% operating on hybrid dynamics, and 52% offering open remote work options have already been enjoying the perks of having business done remotely, there are still issues that employees encounter issues that you can solve and conquer.

 

Global Businesses

Business type proportions (Information retrieved from: https://www.owllabs.com/state-of-remote-work)

The top three being problems with internet stability, productivity obstacles, and faulty or lacking leadership, employees have listed some difficulties in the dynamic. Thankfully, however, 87% view these issues as ‘struggles to overcome’ instead of deterrents to work. According to the majority of the employees, the perks remain to outweigh such issues and they’re willing to wait for apt reforms to be done.

How much has their performance been affected?

In terms of performance, studies have found large hikes of productivity as well as hours saved for the same workload assigned. A Stanford study reported that call center employees who worked from home increased their performance by a whopping 13%, and 4% were from handling more calls per minute all just in their first month. Another research sponsored by Cisco found that working from home even just partially translated to a 12% increase in productivity.

According to Polycom Inc, two out of three employees have also stated that they were much more productive working from home than in office.

 

Remote Work Productivity

Dynamics productivity (Information retrieved from: https://www.polycom.com/company/news/press-releases/2017/20170321.html)

With the numbers and employees vying for remote work themselves, it’s hard to ignore that it’s a sound option for employees and employers alike. Savings aside, there are many benefits and outcomes that vouch for the efficiency and work-life balance this dynamic provides to the workforce and who they work for. It’s pretty much been agreed how good this transition can be for business, people, and even the environment. The only thing up for debate now is whether or not you’ll be using this opportunity to your advantage.

Contributor:

Andrea Nalupa
Marketing Associate


Read Next: Remote Work Best Practices


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Work from home / Remote work

Remote Work Best Practices

Spent the last week watching the horror show of your now remote work business unraveling right before your eyes? We get it. It’s a lot to take in and a lot to work on. We know it’s hard to excel in a new work dynamic, especially when the transition was quite unexpected. But don’t fret. If you’re new in the work from home game and haven’t quite mastered the ropes yet, we’ve got you covered. Here are some of the top rated best practices other businesses have observed that can work for you too.

Align the tech stack.

Sure, your age old systems might have worked with the office set up you’ve worked with for years, but that might not work as much now. It’s 2020 and you’re starting to explore the world of working remotely. While that means new opportunities and possible growth, that might also mean that not everyone will have access to the same software and subscriptions at home and not everyone might have been trained to perform in this new terrain. Your best bet to making this adjustment successful is to make sure that the tools you are using to perform your best work are what’s best for your setup and your new venture too.

We suggest plotting your daily tasks in a map and finding out the most efficient and convenient tools that will help you achieve your daily goals without breaking a sweat. Equip yourself with a tech stack that’s suited for your setup. Otherwise, you’re just risking gearing up for the wrong battlefield.

Follow a schedule.

Sure, we’ve all got more time; no more time wasted on long lines waiting for the bus, on commute, or on all the distractions you encounter on your way home or to work. But don’t underestimate how many things and distractions can consume you within the walls of your own home. To avoid losing track of time and potentially spending you and your colleague’s supposed work days on those shows you’ve been meaning to catch up on or on the laundry you haven’t washed for weeks, it’s important to create a schedule and stick to it.

Creating a weekly team schedule wherein tasks, deadlines, and meetings are laid out and set for everyone to access is your best bet to make the most out of the time you’ve been given. Simply using Google Calendar for your team will make a difference. With the right consistency and discipline, you’ll find that making a habit out of scheduling not only allows you to manage your time wisely, it’ll also give you that sense of control you’ve been looking for since you’ve let your social media consume you.

Continue training and briefings.

You’ve just transitioned. Remember that you’re on uncharted territory. That said, it’s important to equip your people with the right gear and the right mindset. You’re all still just getting a hang of things – maybe not yet, and you all need to grow into the environment. There’s no better way to do that than to do so with the right training and guidance.

Orient your employees about the new terrain your entering. Inform them about the landscape, the dynamics you’re expecting, and how you propose to achieve your goals and with what new tools you’ll be doing such with. Then, you can hold demos and sessions on working with your new process and test them on applications. Your employees are most open and teachable in this stage and it’s the best time to help them grow, don’t let this opportunity go to waste.

Check up on each other.

Be careful not to dehumanize your colleagues now that you only interact behind a computer screen. I know you probably think you interact with Sally no more and no less than you’ve been doing at the office, but that doesn’t mean you get a free pass at letting the work week go by with you just bombarding her with new tasks without even a proper greeting or asking how she’s been.

Losing your connection with the people you work with is cultivating a culture of apathy, distance, dehumanization, and poor teamwork. Not only will your workplace turn into a pit of empty robots, your people will be quick to lose passion in their work and trust in each other. Practice socialization, empathy, and treating each other like the humans you are. Call your colleagues on Zoom or Google Hangouts. A simple “how are you” can mean everything to your employees. It will also manifest vividly in their performance – especially if you help resolve their struggles once they’ve opened up.

Track your productivity.

It’s easy to think you’ve maximized your day and are satisfied with your work when you don’t actually know how much work you’ve done – especially when no one else is getting on your back for it or checking your progress. But, you should know better than to let your days waste away and to let your work pile up until you finally recognize how much you’ve been putting off.

Tracking and supervising the tasks you’ve successfully accomplished will not only allow you to stick to your schedule. It will also help you manage your time better and see how much you can work on on a day and push your limits further. Download apps for task and team management like Todoist – a multi-platform planner, and 24me – a more individual-oriented app that doubles as your personal assistant. At any given point, these are readily available to help you make sense out of your work. 

You might have mastered working at the office but there’s still so much to learn and try, especially now that you’ve entered a whole new environment. There are so many possibilities and there’s so much growth you can have. Start with these practices and see the improvements a few adjustments can make. Just like they said, the littlest pebble can reach the ocean floor though thousands of feet away.

Contributor:

Andrea Nalupa
Marketing Associate


Read Next: Employees on Remote Work


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Remote work woes

3 Common Remote Work Woes

Are your employees and your business caught up in the crisis? Transitioning into a work-from-home arrangement for the social distancing or lockdown duration? We know it’s not an easy set up on the get-go so, before you dive right in, here are three main issues you need to prepare for and tackle head on.

1. Unstable internet connectivity

Although there are 4.54 Billion people in the world who have access to the internet, the inclusion of your employees among them is not guaranteed. Nor is the stability of such a connection.

One efficient way to tackle this is by providing your team with access to a Virtual Private Network or VPN. By doing so, not only can you keep connected and continue smooth communication, you can also manage your connection privacy and internet access to suit your business needs!

2. Productivity obstacles

For most remote workers, there are numerous factors hindering productivity. May it be the physiological and online distractions, over comfortability, or simply the lack of motivation to work, there are and will be things that disrupt efficiency and productivity.

To avoid such issues hindering your process, a productivity app and clock-in software will prove effective and convenient. Applications such as Toggl and RescueTime – that allow you to plan, schedule, and manage tasks for and as a team, and Evernote or your own mobile note pad – that give you the convenience of easy and quick personal planning, are your best bet to organizing your efforts. This way, not only will your team be more mindful of deadlines and time management, you’ll also be able to keep an eye on you and your team’s progress without breaking a sweat!

3. Leadership shortcomings 

Roughly 4 out of 5 employees generally find that lack of leadership or conflicts with management style negatively affect their performance significantly. Problems with communication, lack of clarity in instruction, poor delegation, and overall lax supervision have made working – especially with a team, quite difficult and demotivating.

Although there is no one way to solve this, you can always try to communicate with your employees or colleagues on how they need to be led and how they can help you out too. An article we’ve recently shared, Digitally leading your team through crisis, more thoroughly discusses how situations like now can better be handled as a leader.

If you’re still not sure about how they receive and are affected by your approach, it’s best to ask them directly. Then, start planning how you can work with their input and your ideas. If you simply don’t have the time and headspace to ask them one by one at the moment, we’ve also jot down some perceptions and statistics on remote work in our article; Employees on Remote Work.

These issues are common, but they can be solved. Put in the right amount of research, time, and effort, and you’ll be seeing results in no time. With mindful and smart leadership, we can make working from home just as (if not more) stable and productive as office work.

Contributor:

Andrea Nalupa
Marketing Associate


Read Next: Remote work best practices


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Leadership through crisis

Digitally leading your team through crisis

With COVID-19 impacting global economics, geopolitics, and worst of all, health – far worse than both MERS and SARS combined, it is undeniable that the global pandemic has subjected populations and businesses alike to crisis. Although there is yet to be a cure nor escape from the afflictions brought by the situation, there is hope in your leadership and how you could secure the future and safety of your employees and company. Here’s how.

Step 1: Scanning

Know what you’re dealing with. Conduct a situational analysis, update your SWOT, and review some forecasts and models. Then, take all that you’ve researched and organize your info. Once you’ve collected all the data and have made a sound and complete assessment, looking for actual solutions is now open for discussion. Diving head-first into strategizing without knowing where you stand will only throw you off your balance and prove counterproductive, so be very careful not to overlook this phase.

Step 2: Planning 

After you’ve accomplished the first step, you’re ready to get planning. Set some online meetings and figure out the alignments, adjustments, and approach you’ll be frontlining – with proper goal-setting in mind, of course!

A good way (and the only fruitful way) to do this is to do it with as much knowledge, full intention, and critical thinking you could muster and put to use. This phase should have no time for uninformed decisions, half-hearted actions, and baseless assumptions. From creating a timeline and comparing your options to assigning tasks and bulletproofing your methods, you’ll need to be firm and fastidious. When you’ve executed this step with both qualities in check, only then are you qualified to proceed with step 3.

Step 3: Procurement

Here’s where your inner-shopping guru comes to play. Once you’ve got a fool-proof plan down, you must now take the first step to make it come to life – acquiring all the best necessary equipment, tools, and resources that will enable you to succeed. A great tip for a breezy step 3 is treating the expenditures like your own – think about how it would affect your process and your budget, how you’d feel and struggle if this spend goes to waste, and how the money you can save could be spent for other important things. No one wants to see their money go down the drain, and this should be enough motivation for you to get smart.

Step 4: Dissemination 

Nope, you’re not at the execution phase yet. You have to make sure everyone, and we mean EVERYONE, in your team knows what to do first.

Guiding your team entails inclusivity and everyone’s preparedness, and you should know that. Briefings and training will go a long way. Although pamphlets, minutes, and tutorials don’t seem too interesting right now, you’ll thank us once you’re breezing through execution and see how other companies who skipped this are getting more complaints than results.

Step 5: Execution and Supervision 

Big congratulations if you’ve made it this far, but we’re not done yet. Although you’ve earned your share of praise with your awesome and fine-tuned plan, your leadership is only as awesome as sticking to it [or bettering it once unexpected circumstances come you way] gets.

In case you forget, you are part of every single step of the way – leaving after delegating makes for failure and makes you quite an irresponsible and detached leader as well. To avoid this, find a way to manage your team directly whilst going through the hell of it with them. Being available for all the questions and suggestions, as well as giving them support and providing them guidance really does make all the difference.

Step 6: Tracking 

During and after your execution, it’s important that you keep track of all the results and numbers. Tracking is key to knowing whether or not your methods are working and how you can make them work better and give better results.

If you’re looking for a convenient and effective way to do this, making use of productivity apps and trackers, having consistent audits, and practicing proper documentation make for a good checklist.

Step 7: Evaluation

This is where the significance of tracking is most apparent and felt. After compiling and organizing all the necessary data from tracking, you must assess three vital points; 1) how successful your initiatives were, 2) whether or not you should continue or repeat this process, and 3) what you can and should do to improve your process. This way, all your efforts won’t be done in vain.

It will take more than this article to help you brush up on your leadership skills as well as take you and your business out of crisis, but it will definitely help you take your first steps and keep afloat at the very least. These steps will not be easy to undertake nor will they be and instant success, but trust that it will be worth it.

Contributor:

Andrea Nalupa
Marketing Associate


Read Next: New features your banking app should have.


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Enterprise Solutions

Distance-Friendly Enterprise Solutions

If you promote remote work or need to make timely arrangements that allow your people to work without sacrificing their well-being as well as their income, these work-from-home-friendly enterprise solutions are definitely worth considering.

Customer-centric mobile application

Marketing and customer communication can be made easier with a customer-oriented mobile application. With large demographics turning to mobile technology, making the most out of a mobile application for providing excellent user experience as well as promoting your services or products will outperform more manual efforts. Not only that, it also saves you the on-ground time and costs!

If you work for or run a fitness center chain, for example, an app that could stream all your video advertisements and gym packages, as well as answer customer inquiries (along with many other custom functions) via the same platform will definitely boost your reach and improve your customer experience. And that’s not all. All these benefits can be enjoyed along with the money you’ll be saving from promoting elsewhere!

Operation-centric web application

Operations done at home are definitely different and harder to navigate than doing so in a single space or office. For easier supervision, smoother communication, and overall better efficiency, make use of a web application built for your needs. This way, managing your team and its operations can be done in a single platform and with more efficiency.

If you’re having a hard-time envisioning how this could help you, simply imagine this: with your own app, you no longer have to use multiple expensive tools for your daily process with your team. As you are able to pick out and plan the functions of your own app that may include (but may not be limited to) time logging, report submissions, task creation and assignment, productivity tracking, and whatever it is you’ve been looking for that other apps simply can’t offer, your own app gives you the freedom to perform and monitor your operations the way you need to without sacrificing efficiency. 

Centralized and real-time DMS

Documents are vital to any business. Refusing to make necessary adjustments for their better management at a time where access, sharing, and transfers of files are not advisable nor convenient, is simply commensurate to giving up. For faster, smoother, and better-equipped business, a Document Management System is a must.

To give an example of how it could significantly affect your business, here’s something to think about. Every business needs to keep records – whether it’s employee records, accounting audits, customer data, project contracts, or transaction reports. Likewise, every business processes these records on a daily basis; filing, transporting, uploading, downloading, editing, and sharing up to hundreds of them at a time. If only these things could have been done in a single and convenient application that’s accessible to every employee wherever they may be, you could imagine how fast, easy, and efficient it all could be.  

Convenient productivity application

If your web application does not provide this or you simply want to dedicate or use an app more focused on task and team monitoring, a productivity application will come in very handy. By allowing you to post clear tasks and instructions, keep tab, assign, share, and track such, these apps can make progress soar and can keep your colleagues in-check with their performance.

If you’re handling a huge team that’s been a struggle to keep track of and supervise, this might be the time to shift your system with this app. Tackling team management with a productivity application made for you will give you that balance of control and immersion you’ve been seeking, as well as the convenience of keeping your goals on track – all with a few clicks of a button. 

Online service monitoring software

Since major activities will be shifted digitally, a monitoring system of services for levels of availability and response time is essential to ensure that your Server Management plan is complete and minimal to no problems will be encountered. This way, interruptions and productivity decelerations can be avoided.

If you’re already in with the whole digital movement and have established your own website or mobile application accessible via the internet, this software is a must. If you want to be able to ensure that your customers will be able to visit, load, engage, and stay active on your site or app – all within the time length and parameters you’ve set, this software will definitely be your best friend. 

These enterprise solutions can make a big difference in the way you and your people are experiencing distance. These small steps can make you closer to your goals as well as to each other than you’ve ever been.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: Making work from home work


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Work from home

Making work from home work

The past few months have been challenging to say the least. From local outbreaks to global pandemics, and shutdowns to shortages, so many reasons to worry have spread about. At this point, you’re probably thinking it’s impossible to save both your employees and your business at the same time – keeping your people paid and keeping your business afloat. But don’t fret, there are ways to preserve livelihoods and your business – all keeping you and your people safe too. With these few doable steps, you can keep your balance and help your employees with your work-from-home arrangement.

Provide VPN.

Providing a Virtual Private Network (VPN) to communicate confidentially over a public network and to send video, voice, and text data is the best way companies and organizations can ensure safe and steady communication with remote workers. If your organization has arranged or plans to create a work-from-home set up, VPN is an excellent choice for global offices and partners to share data and communicate in privacy.

Set up a DMS.

Since transferring documents from one home to another is not quite achievable nor practical and scanning all the physical files one by one is simply too time-consuming, setting up a Document Management System (DMS) in which you can upload, edit, share, and download documents conveniently will make progress and productivity increase with ease. Now you no longer have to worry about accessing and sharing your files from wherever you are!

Maximize your HRMS.

Since we’re not omnipotent, we could use the help of a Human Resource Management System or HRMS. With this software, you can easily keep an eye on your workforce situation as well as disseminate information easily. This allows you to manage your team effortlessly despite the distance.

Promote video conferencing.

If you like being in touch with your fellows or simply need to see them for a quick meeting, video conferencing is the way to go. Not only does this save you the time, cost, and effort for transport and the meeting itself, it also allows you to stay safe and in the comfort of your own home in the middle of business.

Upgrade your business app.

If you have an operations-oriented application geared towards easier data and service monitoring, this might be the time to make some upgrades. Since more people will be working with it and relying on it now more than ever, optimizing your server, adding more timely functions, and improving the overall ease of using the application will help you and your employees navigate and work better.

Provide mobile tools.

If your software is too hard to access remotely, now might be the right time to introduce or share alternative tools and distribute access. Creating options for your people will not only make productivity unstoppable, it also hones their flexibility as well as allows them to explore new ways of doing things. These alternatives might even be enjoyable for them!

Utilize collaborative technology.

Meetings, as mentioned earlier, are not quite apt nor convenient for this situation. Using collaborative tools for working on a single output or a co-working project proves more appropriate as well as cost-saving. Providing your employees a way to communicate and work together in this manner is definitely more efficient and safe than physical options.

The setup won’t be perfect, but trust that it will be workable given proper use and guided timing. If you believe these will be helpful for you or your work, it might be time to make these adjustments.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: New features your banking app should have.


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

eHealth

How and why eHealth is on the rise

Health, as the consistent top priority of Filipinos in Pulse Asia’s surveys since 2012 and having each patient spend Php 7,496 annually on average on it, has become the most lucrative industry in the country. Combining that with the net income coming from medical expenditures spent by medical tourists, since we ranked 8th in Global Medical Tourism, health has become an unstoppable economic giant. And the growth doesn’t stop there. With the rise of advanced technologies, there comes a rise in health innovations too. eHealth, the direct integration and use of information and communication technologies in healthcare, is making rounds in the charts. Here’s how and why.

Healthcare companies are utilizing consumer-available technologies for better business.

75.6% of Filipinos own smartphones and roughly 80% of such is able to access the internet. With that on the table, healthcare providers are making the most out of existing consumer-owned technologies to transact with them via various innovative online and digital solutions.

Whether through a mobile app that connects users to healthcare workers allowing them to communicate and schedule appointments, or management systems tracking medical histories and websites locating the nearest branches, these efforts have paved the way for patients and businesses alike to support the eHealth movement. After all, there’s nothing wrong with maximizing these handy little gadgets while growing your business, right?

The Government is all for it too.

In the recent months, the Philippine government has forwarded a Universal Healthcare Bill (UHC Bill) that aims to provide Filipinos accessible, affordable, and convenient healthcare. Recognizing the importance of stringing together existing healthcare initiatives and filling in gaps to achieve that, by investing in and supporting digital healthcare, the Philippine Government makes for a more cohesive national policy on Digital Health processes and standards. Moreover, with these steps taken, the administration itself catalyzes and provides more support to the rise of eHealth in the country.

It’s providing accessibility perfect for our geological structure.

Given the archipelagic structure and spaced out distribution of healthcare facilities and providers in the country, digital or eHealth initiatives that allows more accessible, convenient, fast, and mobile transactions, although arguably still select, makes a huge impact on the public’s general well-being.

Manifesting first in the support eHealth has been gaining as eHealth app downloads and eHealth web activities and then translating into significant support and notable profit, there’s no question that this movement is well-received by the public and will go places.

Now that we’ve covered the hows and whys of the popularity and growth of eHealth in the Philippines, the vision of its future becomes much clearer. Running down the logic behind its sudden fame, it all becomes more reasonable to hop in on the trend and see where it takes you. But remember, do all with caution and care. Research and run-downs like this will go a long way.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: New features your banking app should have


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Banking App Features

New features your banking app should have

Mobile banking has gone a long way from its roots in the late 90’s. From an SMS-banking trend with only a simple statement-check mechanism followed a decade after by the first fully-functional iPhone banking app in 2010, we find ourselves in 2020 with innovative apps that allow us to experience banking like never before. However, times are rapidly changing and so are our needs. Basic balance checks and online transfers no longer do it. We need to up our game. That said, here’s a list of the five features that will keep your banking app from being basic and that will let you stay that way for at least the next five years. 

1. Biometric authentication

Security is never basic, but it shouldn’t be too complicated too. With facial recognition and fingerprint authentication added to the whole login security equation, life just got so much easier for banking app users and about 5 times harder for all those sketchy hacks and penetrators! By adding this timely feature and making use of the sensors most users’ smartphones already have, you increase the security of your beloved app while simultaneously lowering the fighting chances of the crooks to break your walls. It’s a total win, if you ask us.

2. Online check deposits (scanned through camera)

100% of the top FinTechs and banks have employed online transfers since it gained popularity in the early 2010s, however, only a chosen few have allowed mobile check deposits. Even though it’s just as important, the trend hasn’t caught on just yet. But, that doesn’t mean you should stay behind! Let your consumers deposit checks with a simple click, shoot, and send function and see the difference it makes in user app activities. 

3. Scheduled bill payment

For the majority of your on-the-go users, paying bills on time can be a struggle even if it’s done online. Allowing users to schedule their payments during times that are a lot more convenient for them relieves them from the regular monthly hassle. Might save you the hassle of troubleshooting a server that crashes from too many users during last-minute bill-payment time too!

4. Repeat transactions

Some transactions your users make are done on the monthly, weekly, and even daily. Whether it’s an online transfer or a simple balance check, your app’s stored data and your user’s transaction history know that all too well. That said, why not make their life easier by adjusting the algorithm a nudge and letting them repeat transactions with a few simple clicks? By encouraging this quick and convenient transaction, your business will get better results too. 

5. Investment placement

Making investments has been the talk amongst millennials and other demographics when it comes to financial planning, but most of them don’t know how to start. In fact, “how to make investments” is of constant high interest according to Google Trends. With this kind of opportunity, it only makes sense to include a function that allows easy investment placement while guiding them to do so. Who knows, this might be a good investment for you too.

Now that we’ve covered what your app might be missing, it might be the time to get your move on and start transforming your business. With this easy guide and reference, one function and one feature at a time, you can now secure your banking app’s future and the future of your customers too.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: Genuine digital transformation is not just overnight.


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Digital Transformation

Genuine digital transformation is not just overnight.

Digital transformation is not the same as a beauty makeover. A swipe of lipstick and change in your wardrobe simply won’t do the trick, no matter how pretty that makes you. Transforming your business digitally, if you really want to make it work, requires a lot of time and effort invested. But, that’s only because we want it to be worth it. Of course, all businessmen would want results in a snap. However, the truth is good businessmen would recognize that digital transformation couldn’t and shouldn’t happen overnight. And here are the reasons why.

1. Status evaluation and needs assessment shouldn’t be rushed.

Before diving into the whole process of picking and knitting digital transformation initiatives altogether, it’s crucial to know where you’re coming from and what you need first. Although we all wish we could do this in a single meeting and in a span of a few hours, it’s simply not possible and all the more not smart. 

The very start of your digital transformation is actually recognizing where you are now. Rushing that would only lead to failing to assess the goal, the gaps in the current strategies, and the needs your enterprise really has to address. And that’s never any good.

2. Planning and plotting takes time and should be reviewed repeatedly.

70% of digital transformations fail because of one of three reasons; they focus on individual initiatives, dwell on what those initiatives should be without thinking of how to do it, or obsess over their competition’s process. Don’t make the same mistakes. Considering your needs, the aforementioned strategy gaps, and your overall direction, select or devise a digital transformation plan FOR YOU that will forward your goals. 

This might sound easy if we’re talking about simply imagining it by yourself, but working with a timeline and a realistic budget implies more intensity, weight, and work. In order to really get down to business on this step, planning with a digital transformation team or partner should be done in the most detailed, well-researched, and hard-though process possible. Not only that, such a process should be made repeatedly in order to make sure that no details are missed and that all goals are fulfilled. After all, every great piece needs a little proofreading.

3. Execution is paced.

Depending on your needs, you will need to decide on your execution pace so as not to disrupt the existing growth and progress of your business. A 180-degree turnaround overnight, other than being impossible, is simply counterproductive. It’s just like standing up too fast from being comfortably seated and getting yourself a head rush. Ease into the transformation and align it with your current timeline. Going at it slow means going at it sure, and that’s really the only correct way to do it. 

4. Monitoring and maintenance should be done regularly.

Digital transformation does not stop at getting all your moves out and putting them on the table. Regular checks and necessary adjustments should be done and will make a whole lot of difference. Perhaps the longest-running and most repetitive stage in the whole process, this stage might seem a little mechanical shouldn’t be taken for granted. Although your plan and executions seem oh so flawless when you first take a look, there’s bound to be an adjustment you have to make when you take that second, third, and even last glance. Make sure your transformation process is always at its best by making a simple monitoring scheme and maintenance routine that works for you.

These steps cannot be done overnight but will not take you forever too. With just the right amount of time invested and the correct steps and pacing taken, you’ll surely see the well-earned results of your well-thought digital transformation. It’s well worth your time. You’ll see.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: Signs Your Digital Transformation is Out of Focus


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.

Digital Transformation

Signs Your Digital Transformation is Out of Focus

Has your digital transformation process been giving you a headache? Does it seem like it’s going nowhere? If you answered yes to both, there might be a problem with its core focus. According to forbes.com, 70% of businesses have or are undergoing some form of digital transformation. And 70% of that have failed. Why? Because they have all committed mistakes related to focus; choosing to focus on single initiatives, prioritizing the what and forgetting the how, and giving a little more attention to competition than necessary. If you’re finding yourself conflicted on whether or not you see yourself going down the same road, here are the most identifiable signs your digital transformation is out of focus.

1. You don’t know what you really want.

If you’re not sure about your end-goal, on what this transformation is all about, you might as well put a stop to it. After all, a pointless process makes for zero progress. Assess your needs and identify what direction you really want your company to go. Once you’ve got that down, you’re well on your way. Moreover, knowing whether or not your transformation is consumer- or operations-centric, or both, will also help you arrive with a more specific objective and to follow-through more firmly.

2. You have no idea what the four main areas/dimensions of Digital Transformation are. 

If business process, business model, domain, and cultural/organizational transformation in the context of digital transformation are unfamiliar to you, you have to read up more on them and rethink your whole strategy. 

Simply put, your business model is the mechanism through which your business grows. Your business process is your road map for implementation. Your domain is what exactly you want to cover in this transformation. Finally, your cultural/organizational transformation is the “people aspect” and organization adjustments of the whole process. These are the very pillars of digital transformation. If you’ve yet to integrate them into the whole process, that might be the whole reason why things aren’t going so well. Alignment to these pillars is vital for any digital transformation process to succeed.

3. You followed a framework without proper evaluation of your needs.

Each digital transformation process is built differently. Ripping off a successful company’s digital transformation process will not work for you. Every organization has its own unique needs and an even more unique structure. Forwarding your battle using another person’s armour is bound to kill or at least wound you. Cliches aside, solutions for problems that are not yours and steps taken to another business path or direction away from your own are simply counterproductive. 

If all the said signs apply, you might want to rethink and restructure what you’re doing. A little faith, a lot of patience, and a ton of planning and hard work will do it for you. The results will be right if you get the process down right too.

Contributor:
Andrea Nalupa
Marketing Associate


Read Next: How and why eHealth is on the rise


We take customer service seriously here at Monstar Lab Philippines. That’s why we ensure excellence in coordination and communication, thanks largely to over a decade of offshore engagement experience.

Let us know what problems you are trying to solve and let’s craft the best technological solution for you . You can count on the expertise of our team to design and deliver top-notch enterprise software solutions. Feel free to send us a message anytime and we’ll help you out.

You can also check out our case studies here or you can go ahead and reach out to us.